Legal & Compliance

Privacy Policy

Your trust matters to us. This policy explains what information Dravyam Industries Private Limited collects, how we use and protect it, and the rights you have over your data.

Last updated: 1 May 2026

1. Introduction

Dravyam Industries Private Limited (“Dravyam”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit dravyamindustries.com or interact with our products and services.

2. Information We Collect

  • Personal information — name, company, email, phone number and other contact details you provide via forms, quotations or correspondence.
  • Business information — product enquiries, port of delivery, indicative volumes and trade documents you share with our team.
  • Usage data — device, browser, IP address, pages viewed and interactions captured by analytics and security tools.
  • Cookies — small text files used to remember preferences, measure traffic and improve site performance.

3. How We Use Your Information

  • To respond to enquiries, prepare quotations and fulfil orders.
  • To send transactional emails, shipment updates and invoices.
  • To improve our website, products and customer experience.
  • To send you industry insights, newsletters or marketing communications, only when you opt in.
  • To comply with applicable laws, audit requirements and KYC/AML checks.

4. Sharing Your Information

We do not sell or rent your personal information. We share data only with:

  • Trusted partners (logistics, banking, surveyors, freight forwarders) strictly to execute your order.
  • Statutory authorities where disclosure is required by law.
  • Professional advisors under confidentiality obligations.

5. Cookies & Tracking

Our website may use cookies and similar technologies to remember your theme preference, analyse traffic and deliver relevant content. You can adjust your browser settings to refuse cookies; some site features may then not function as intended.

6. Data Security

We apply reasonable administrative, technical and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is fully secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as needed to fulfil the purpose for which it was collected, or to satisfy legal, tax and audit obligations.

8. Your Rights

  • Access, correct or update your personal information.
  • Request deletion of your data, subject to legal retention obligations.
  • Withdraw consent or opt out of marketing communications at any time.
  • Lodge a complaint with the appropriate data-protection authority.

9. Third-Party Links

Our website may link to third-party sites (news sources, partner platforms, social networks). We are not responsible for the privacy practices or content of those external sites. Please review their policies separately.

10. Children’s Privacy

Our services are intended for business users aged 18 and above. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

12. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact our compliance team: